All bookings must be guaranteed at the time of reservation by credit card or advance payment. Visa, Master Card and China Union cards are accepted.
All Guests are requested to produce the Government Approved photo identity card and Valid Passport and Visa for Foreign Nationals upon arrival.
Cancellation Policy (Pay Later):
All cancellations should be done 72 hours prior to the day of arrival to be exempted from the cancellation charges. This is equivalent to 1 (first day of the booking) day’s retention charges. All no shows will also attract 1 day's retention charges.
Cancellations and changes must be done in writing (email) TIFLIS OPERA does not accept cancellations by telephone.
Cancellation Policy (Pay now):
This rate is non-refundable and cannot be changed or
Total stay will be charged on the booker’s card at
Arrival & Departure Policy:
Check- Out: 12: 00 Local Time
Early check-in is subject to availability. For guaranteed early check-in, room to be reserved from the previous night. Rooms are held until 4 pm on day of arrival.
If you have a late or delayed arrival on the check-in date or only arrive the next day, make sure to let us know (timely/promptly) so
Third Party bookings
If the booker does not bring his or her card used for the booking at check-in for verification, then
Due to increased credit card fraud problems, TIFLIS OPERA does not accept third party payments (the credit card holder not being the guest or part of the group traveling together). Exception: We allow payments, if at the time of check- in the guest will provide a copy of the cardholder’s ID (Passport, driving license) and a document (In English or Russian languages) signed by Him/ Her (the Cardholder) confirming that He/she made a reservation (indicating the reservation number) with the card (indicating the four last digits of the card number).